- Does the bike run rain or shine?
- YES we will still operate the bike in the rain and the bike has a canopy. We reserve the right to cancel in the case of extreme weather conditions, to be determined by one of our staff members. WE DO NOT CANCEL TOURS DUE TO RAIN!
- Do we have to sign a liability waiver to ride the bike?
- Yes, please sign HERE to help speed up the sign up process so you can have more fun! You will need the Booking ID and date of your cruise to complete the waiver. The primary reservation holder will also have a link to the waiver that can be shared with their party.
- Can a rider be under 21 years of age?
- We will offer the bike to riders who are under 21 years of age when accompanied by a guardian.
- Do we tip the driver or bartender/guide?
- Yes please! We encourage guests to tip the driver and bartender/guide since they rely on it to pay their bills. Suggested tip for parties of of 2 = $10-$15, party of 4 = $20-$30 and a full tour booking = $100+
- How does the bike move?
- The bike moves by pedal power so get ready for fun exercise.
- How many seats are there?
- There are 15 seats for passengers as well as a Limo Cycle driver and tour guide.
- Do all seats have pedals?
- No, only 10 seats have pedals. Two seats do not have pedals and three seats are on the back bench.
- What’s your cancellation and refund policy?
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- Tickets are fully refundable 7 days in advance of the event. Up to 48 hours in advance of the event tickets may be transferred to another date or to store credit. WITHIN 48 HOURS OF THE EVENT TICKETS ARE NONREFUNDABLE AND CANNOT BE RESCHEDULED OR CONVERTED TO STORE CREDIT. Exceptions include: In the circumstance that there is extreme wind, lightning, a major storm or mechanical issues, a member of the Limo Cycle team may cancel, delay or cut short any event at their discretion and Limo Cycle may offer store credit, rescheduling and refunding options. Group Tours must have a minimum of 8 guests booked at least 24 hours prior to the tour or the event will need to be rescheduled. All sales are final.
- What is the difference between a private tour and a group tour?
- Private Tours are offered to groups of 8-15 people who reserve the bike for a 2-hour period. Public Tours offer guests to purchase by the seat with other booked customers, but need at least 8 people to run the tour.
- What can we bring on the bike?
- You may bring BEER, CIDER or WINE ONLY in plastic or aluminum containers (NO GLASS!!) and snacks. Only guests 21 years of age or older may bring alcoholic beverages. We provide cups and paper towels but we do not carry utensils or plates. No firearms or other weapons are allowed on the bike. Please recognize that Limo Cycle is not responsible for lost or stolen items left behind either on the bike, stops or in between. We do our best to remind our customers to remember their items before they leave.
- Are there stops along the route?
- Yes we will likely have 2-3 stops where riders can exit the bike, walk around and patronize shops, restaurants and bars. Please be respectful of other guests and the servers at each locations by being courteous and combining your tabs.
- How long is the bike tour?
- Tours last 2 hours including any stops.
- Are there any special rates for bike riders?
- Yes, for our Public Tours only we offer a 15% discount to ticket holders with jobs associated with the military, emergency, education and healthcare. Just use the Promo Code THANKYOUFORYOURSERVICE during checkout. Not to be combined with other discounts and only redeemable on Public Tours.
- Is there storage on the bike?
- Yes we have two large coolers for beverages and a canopy area to put bags, jackets and supplies.
- Where do we park?
- Parking is at your own risk on the streets in the surrounding blocks and more detailed instructions will be emailed to you upon booking.
- Can you customize tour routes and stops?
- Yes we can make customized tour routes and stops for Private Tours around Sanford’s historic Downtown and lake front. To find out more please contact us.
- Do you provide tours for corporate groups, parties or celebrations?
- Yes, we provide Private Tours for groups of more than 8, and for larger groups we offer events, team building and parties for larger groups! To find out more please contact us.
- Do you have a charge for extra cleaning if a customer causes excess mess on or off the bike during a tour?
- Yes we reserve the right to charge between $25-$500 for excessive cleaning on or off our bike including affected private property. Damages to our property or other property during the tour may incur further charges and potentially may result in criminal charges.
